Today’s diners are educated eaters, thanks to bloggers, reviewers, and good old word of mouth.
What that means to you is that little missteps can become big mistakes for your business.
Cuisine Undercover can help you avoid those missteps in the first place; we can make the critical difference to your restaurant.
Our team consists of experienced restaurant reviewers, food editors and kitchen experts who will evaluate your restaurant, service and food.
It all begins with a detailed meeting with the restaurant owner or management team to determine what you want to accomplish and to set benchmarks and standards. Out of this meeting, a customized checklist evaluation exclusive to your needs will be developed.
Then CU will make 3 to 4 blind visits to your restaurant — neither you nor your staff will know when we come. It’s one of the ways we insure that the experience we have is what that newspaper reviewer, blogger or folks down the street have.
Once the visits are complete, we will provide you with the detailed checklists, plus a narrative with recommendations. We will meet with you to discuss the reports, and answer any questions you may have. Then, Cuisine Undercover pros will help you develop your standards and goals. You will receive a tangible, actionable document with which you can work.
Three to 4 months later, we will follow up with another blind visit to see if diners have the enhanced experience you had hoped to give them after our initial evaluation. A narrative will follow that visit.
We also offer competitive intelligence. If you want to know what competitors are up to, how they fare, what their customers are saying about them — good and bad — Cuisine Undercover can be your eyes and ears and provide you with a detailed report.
Let us tell you how Cuisine Undercover had make the critical difference to your bottom line.
